HOPE Center Study Explores Performance Predictors among MMC Employees

(January 12, 2021)

College of Pharmacy and HOPE Center doctoral student SRUJITHA MARUPURU, and investigators DAVID RHYS AXON, PhD, MPharm, MS and TERRI WARHOLAK, PhD, RPh co-authored a new study in the Journal of the American Pharmacists Association titled Exploring performance predictors among employees in a pharmacist-led medication management center. The researchers conducted several focus groups to assess how 30 medication management center (MMC) employees perceived performance metrics, strategies to achieve those metrics, motivational work factors and barriers to achievement. Findings identified six common themes among the participants as well as several intrinsic and extrinsic motivational factors at work. This study provides evidence to help develop and evaluate a motivation-and-work-performance questionnaire for use across MMC sites nationwide.

Co-authors also include College of Pharmacy Health & Pharmaceutical Outcomes Program alumni Patrick Campbell, PhD and Chanadda Chinthammit, PhD .