(March 2, 2021)
College of Pharmacy and HOPE Center alumni DAVID RHYS AXON, PhD, MPharm, MS co-authored a new study in Pharmacy titled Effectiveness of an Advanced Clinical Decision Support System (CDSS) on Clinical Decision-Making Skills in a Call Center Medication Therapy Management (MTM) Pharmacy Setting: A Pilot Study. The researchers aimed to determine the effect of a CDSS on the quantity of relevant clinical pharmacists’ recommendations in a call center MTM setting. The study assessed differences in the pre/post-test scores of control and intervention groups before and after access to a CDSS. The study found significant differences (p=0.02) in pre/post-test scores of the intervention group and no significant differences (p=0.48) in scores of the control group. This highlights the importance of a clinical decision support system for pharmacists making relevant call center MTM recommendations. Co-authors also include College of Pharmacy instructor Jennifer M Bingham, PharmD, BCACP, CMWA as well as Drs. Veronique Michaud, and Jacques Turgeon from the Tabula Rasa HealthCare Center.