HOPE Center Pilot Study Finds Clinical Decision Support System Associated with Increase in Relevant Clinical Recommendations

(March 2, 2021)

College of Pharmacy and HOPE Center alumni DAVID RHYS AXON, PhD, MPharm, MS co-authored a new study in Pharmacy titled Effectiveness of an Advanced Clinical Decision Support System (CDSS) on Clinical Decision-Making Skills in a Call Center Medication Therapy Management (MTM) Pharmacy Setting: A Pilot Study. The researchers aimed to determine the effect of a CDSS on the quantity of relevant clinical pharmacists’ recommendations in a call center MTM setting. The study assessed differences in the pre/post-test scores of control and intervention groups before and after access to a CDSS. The study found significant differences (p=0.02) in pre/post-test scores of the intervention group and no significant differences (p=0.48) in scores of the control group. This highlights the importance of a clinical decision support system for pharmacists making relevant call center MTM recommendations. Co-authors also include College of Pharmacy instructor Jennifer M Bingham, PharmD, BCACP, CMWA as well as Drs. Veronique Michaud, and Jacques Turgeon from the Tabula Rasa HealthCare Center.